Effective date: October 26 2022
This privacy policy (“policy”) will help you understand how Calabash Luxury Boutique Hotel ("us", "we", or "our") uses and protects the data you provide to us when you visit and use www.calabashhotel.com website (the "Service").
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
What User Data We Collect
- Your IP address
- Your email and contact information (Phone number, Address, State, Province, ZIP/ Postal code, City)
- Interests and preferences
- Data profile regarding your online actions on our website
- Cookies and Usage Data
Why we collect your data
We are collecting your data for several reasons:
- To better understand your needs
- To improve our services and products
- To reach out to complete surveys and involve you in other types of market research
- To tailor our website accordingly based on your online preferences and behaviours.
- To provide you with news, special offers and general information about other goods, services and events which we offer that are like those that you have already purchased or enquired about unless you have opted not to receive such information
- To detect, prevent and address technical issues
Safeguarding and Securing the data
Calabash Luxury Boutique Hotel is committed to securing your data and keeping it confidential. Calabash Hotel has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Our Cookie Policy
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier.
Once you consent to permit our website to utilize cookies, you also agree to use the data it collects with regards to your online behaviour (that is analyzing web traffic, web pages you visit and spend the most time on)
The data we collect by using cookies is for customization of our website to your needs. After we use the data in statistical analysis, it is removed entirely from our systems
You should note that cookies don’t allow us to gain any access or control to your computer in any way. They are only to monitor the pages that you find relevant and useful and those that you do not thereby allowing us to provide a better experience to you.
If you wish to disable the cookies, you can do so by changing their settings on your internet browser.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
Behavioral Remarketing
Calabash Hotel uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
Google AdWords
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook's interest-based ads follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
Retention of Data
Calabash Hotel will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Restriction the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can accomplish this by doing the following:
- When completing the forms on the website, ensure that there is a box to leave unchecked in the event you do not wish to disclose your personal information
- If you have already consented to sharing your information with us please contact us via email and we will be happy to facilitate the change for you.
Calabash will not lease, sell or distribute your personal information to any third parties, unless we have been given your consent to do so. The only time this may be required is due to the following:
- law enforcement matters/ legal requirements.
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: reservations@calabashhotel.com
By phone number: 473-444-4334